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Contact Sno

Want some help searching our ski holidays?

Opening Hours Sales Enquiries Customer CareAdmin
Mon - Thurs 8am - 10pm 9am - 5pm
Friday 8am - 8pm 9am - 5pm
Saturday 12pm - 8pm 9am - 12pm
Sunday 12pm - 10pm

New Enquiries

020 8133 8899

Or email Snoman@sno.co.uk

Use this number to:

  • Enquire about a holiday
  • Get Help Searching for a holiday
  • Organise a Group holiday
  • Get Advice on choosing a resort
  • Anything at all…

…Sno trouble, just call.

If you’ve been speaking to us already, call the direct line of the Sno man or woman who’s working for you, or call the main number and ask for them by name.

Existing Bookings

020 3472 8848

Quote your Booking Number

Use this number to:

  • Pay your Balance
  • Add Extras to your booking
  • Add People to your booking
  • Change Names
  • Cancel a booking
  • Request costs of any of these

Or you can reply to the email confirmation you received from bookings [at] sno.co.uk with requests for prices and information.

Most Popular Places to Begin Your Search

If you’re looking for the perfect winter holiday skiing or snowboarding, you might want to start on our ski holiday homepage. For more specific advice that fits your family or group, try reading our group or family skiing pages, where you’ll find top tips on organising a group ski trip or checklists to take the stress out of skiing with children such as the finer points of packing for a family ski holiday or choosing a family ski chalet. For the absolute best value ski holidays we recommend checking out all inclusive ski holidays which often come with lift pass, skis/board, boots or even all three.

Out of Hours and Emergency Numbers

If you are travelling before we’re next open, and have an emergency question or problem, please contact the emergency number of the tour operator who you are travelling with. Emergency phone numbers can be found on the websites of all package holiday suppliers.

Your Sno man

If you’re already talking to one of us, but lost the direct number, below are a few Sno men and women who you might have been speaking to.

Idalette : 020 3472 8848

Calvin : 020 3472 8845

Kiah : 020 3472 8846

Jonathan : 020 3472 8843

Kelly : 020 3472 8849


← online or call ↴
020 3472 8899
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