NB: This is a "family" chalet, so all bookings must include at least one child or teenager.
Chalet Charlotte has wonderful floor to ceiling windows and large balcony off the attractive lounge and dining area, it is spacious and light, and offers some of the best views over the resort and valley from its position on the top floor of the Ourson building.
The chalet may only sleep 9 but it's ideal for two families, with two self-contained suites, one of which has split-level sleeping areas, which will appeal to older children as this triple room will be their own "den" under the eaves.
The interior style of the chalet is traditionally Alpine with warm wood panelling, an exposed stone feature fireplace, and beamed ceilings throughout which add charm and character.
Its location is enviable, being ski in/ski out, and as it sits right between two of our chalets, Le Bracconnier and the Ferme d'Elisa, where our childcare is based, organising all the family each day could hardly be simpler.
Ski Childcare & Children’s Ski Lessons
We have led the childcare concept for UK families on skiing holidays for the last 35 years and our programme is constantly reviewed and refined, with previous guest feedback always the key element in further enhancing the experience.
For parents, Classic Childcare means being able to leave your accommodation after breakfast to head for the first lifts, only needing to return after the last one shuts. We look after your children completely throughout the ski day if you wish.
While the babies and toddlers go to our Nursery, staff take the older ones to our partner ski-school, collect them, give them lunch, run activities to keep them happy and stimulated and then take them back to their chalets for their high tea, giving you our super-convenient ‘Seamless Service’ throughout the day.
Why Choose us?
- 35 years experience as the UK’s leading family ski specialist
- The biggest choice of childcare services in skiing
- Flexible childcare options, from half-days up to our 'Seamless Service' from 9am-6pm
- Strict ratios of nannies to children in all our Nurseries
- All nannies properly qualified and English-speaking
- All childcare staff are subject to the new Disclosure and Barring Service Enhanced Check (formerly the 'CRB' check) in line with the UK's legal requirements for anyone working regularly and closely with children.
- All appropriate childcare and catering staff trained to the City & Guilds Level 2 in Food Safety or equivalent
- Strict signing-in/out procedures for all ages whenever responsibility for children passes between staff or ski instructors and parents
- Exclusive ski classes, with the best English-speaking instructors
- Maximum 8 children in a class, and only 6 per class for 3-4 year-olds
- Guided Ski Fun afternoon groups
- Family Ski Guiding on your last day
- FREE evening Baby-Listening/ Child Patrol Service every night in all our Chalet Hotels, Xtra Chalets and larger chalets, and in all properties on our staff’s one night off per week
We set high standards for our cuisine, training our staff extensively before the season starts to ensure that you will enjoy every meal.
One of the joys of choosing to take a catered chalet ski holiday is that you’re not doing the cooking. Our staff prepare and serve breakfast, afternoon tea and a 3 course evening meal including wine and coffee, on six days a week in our chalets on our staff day off, a continental breakfast will be provided for you.
The staff night off gives you a chance to sample some of the delicious local restaurants an ensure that you don’t leave the Alps without your fill of Weiner Schnitzel or Fondue! Our Baby Listening Service ensures that you can enjoy your meal out without worry.
Let us take care of the cooking and with the Baby Listening Service, all the family can sit back, relax and focus on the skiing!
In all our properties breakfast is served buffet-style with a selection of cold options including a choice of cereals or porridge, cold meats, cheese and preserves, bread (and croissants in France), fruit juices, tea and coffee and a cooked breakfast of bacon, sausage, eggs and beans.
On the staff day off, a continental style breakfast is laid out for you to help yourselves in all chalets.
Every day, apart from our staff day off, a home-baked cake and tea and coffee making facilities are laid out for you to help yourself when you return from the slopes.
High Tea between 5pm and 6pm is served as a 2 course evening meal for all children under 11 as many parents prefer to enjoy adult-only company over dinner. Parents are asked to accompany their children under 3, whilst 3-10 years old are supervised by our childcare team.
Adult dinner at 7.30pm comprises 3 courses including an appetiser, main dish and dessert, preceded by a prosecco apéritif, accompanied by a choice of red, rose and white wines, and culminating with tea or coffee.
If it's important to you to eat dinner altogether as a family, we offer Family Dining in any chalet when you book the entire chalet for exclusive use. Dinner is then served from 6:30pm with the menu based on our adult dishes with some flexibility for the children's preferences. There is a supplement of £39 per child for Family Dining.
Dinner on staff days off for all guests
On the staff night off you and your family have the opportunity to eat out in one of the local restaurants. Our staff will be happy to help with recommendations and bookings if you wish. If you would prefer, you can always order in a takeaway pizza, and have a relaxing evening in.
Children’s High Tea
High Tea provides children under 11 with a healthy menu, but tailored more towards children’s tastes than our main adult dinner, and puréed food is also always available for infants on request. Parents are asked to accompany their children under 36 months at High Tea please, whilst children from 3-10 years will be supervised by staff.
Vegetarian options are available in our chalets if you advise us in advance. Other special diets can generally be catered for at a cost of £35 per person per week. Any dietary requirements must be advised to us at the time of booking in order for us to be fully prepared.
Christmas & New Year Celebrations
All our chalets offer traditional fare for Christmas dinner, with roast turkey and all the trimmings, Christmas pudding, mince pies, crackers, party hats and of course a pre-dinner glass of Champagne plus a lively, fun atmosphere for all the family.
This is the one meal that all families share together regardless of children’s ages, so in some properties the dining tables can be quite crowded, but this adds to the festive ambience of all celebrating together!
A special festive menu followed by Champagne is also served on New Year’s Eve, but this is for adults only (and those aged 11 and over of course).