Reviewed 8 Sep 2014
We had a fab time on holiday and the extra nanny provided was a god send. Things were pretty hectic in our chalet but it was all good fun and the kids were all super happy. I'd like to commend Emma in particular. She was so enthusiastic and proactive that her presence in the chalet was a real breath of fresh air and made a huge difference to our holiday. Even when all the parents were around playing with the kids, she found a host of things to do from preparing food to getting the next activity ready. She was also super flexible when our plans changed and nothing seemed too much trouble. And most importantly, the kids adored her. I am not sure if you have an 'employee of the month' or similar, or whether people get recognised for their efforts and contributions in some way, but we wanted to feedback that she really was a stand out on our holiday. Once again, many thanks for everything.
Reviewed 8 Sep 2014
This is the Lee's 3rd year here, the a Whiteheads 2nd and the Walkinshaw's first so we all had varying opinions. I think in general the whole holiday was good and well organised. For us (Lee's & Whiteheads) we felt that it was less slick than last year with a slight lacking of attention to detail, but Jon & Tamara were delightful and very pleasant chalet hosts. We will all be back!!
Reviewed 3 Apr 2014
Our first trip skiing with the little ones in tow - age 5 & nearly 2. The resort is perfect for beginners and the more experienced skiers alike so for us it was perfect - lots of fun skiing and sledging via the magic carpet tunnel or straight out of the chalet due to its fantastic location. Sledging down the gentle green to the sledging bowl at the bottom and getting the bus back up was a great afternoon. The team in resort were great - from Phil meeting us at Grenoble well prepared with travel sickness kit!, to Christa and her help and patience sorting, changing and changing again our ski lessons and of course Tamara and John who looked after us at 'home'. Great food for children and adults, portions adjusted for very healthy appetites thank you and plenty of delicious pain au chocolates to start the day. What really made our trip work so well was the wonderful nanny - Claire you are a treasure, happy children meant we could enjoy a half day of skiing each day totally relaxed knowing the children were having just as much fun as us, perhaps without the Follie to help though! booking again now - who's coming?
Reviewed 16 Mar 2014
What can we say but absolutely fantastic service since we arrived at Grenoble. Chalet staff were superb, nothing too much trouble. Chalet itself is nearly new and very well thought out. UK TV, very good WiFi DVDs and a play station, what more could you ask. I nearly forgot a morning cup of tea delivered to your room. Food was excellent and wine very good and free flowing. All in all fantastic!
Reviewed 26 Jan 2014
Skiing and resort were great even though the weather wasn't always on our side! The chalet was absolutely fantastic with spacious and practical living and bedroom space. There is a great playroom at the top which the kids loved. The only negative with the chalet is the size of the boot room which is too small making it difficult for us to get out in the mornings. The chalet host and nannies were really friendly and helpful. Food was excellent.