Reviewed 23 Mar 2014
Brilliant staff, enthusiastic, helpful always cheerful. slight downside is the size of the rooms (we had 5 & 7) Two females !! we found the small bathroom and little room space difficult to manage- the only reason for the 4 rather than 5 stars. The hot tubs were delightful! and well used!!! Arriving to check in at LGW for Monarch was awful. huge queues- quite efficiently handled but not the sort of situation we like. ( & Have never experienced with this chalet company before) The weight allowances on the flight was difficult as we understood the 20 kgs included ski boots. meaning we lost almost 7 kilos with those! When we arrived at Grenoble there were no trolleys….again the staff were extremely helpful in carrying some of our skis etc and apologetic !! and on our return wheeled racks of trolleys out to meet us at the bus!!! Basically a wonderul experience, there is a very good chance that we will use the chalets yet again.. Please give a very big thank you to all of your people who looked after us so well…..The morning tea wake up call was the "icing on the cake" !!!
Reviewed 27 Feb 2014
Great hosts and a nice chalet. Only downside was the comfort of the beds and pillows which did not feel very good, in fact we both lost quite a bit of sleep. Mattresses were hard and you could really feel the springs and the pillows were exceptionally hard. We stayed in room 9. A good nights sleep is vital on a skiing holiday and this problem would make us think twice about booking again, especially as we thought this was the top chalet in Val
Reviewed 25 Feb 2014
Our rooms were very small and very hot. We turned off all the radiators but the under floor heating threw out so much heat that we had to sleep with the windows open and were still hot. The living area was very cramped for the number of guests. Staff were nice but upon departure none of them said goodbye and upon arrival at the airport in the coach there was no announcement as to where to go or any thanks for travelling with us type comments. The food was excellent and the wine selection was good. Overall I do not think the holiday was good value for money.
Reviewed 19 Jan 2014
We came as a group of four to stay in the club chalet. The food and wine was fantastic and meeting new people made for fun evenings. The chalet is in a good position but only accessible for 'ski in' if you are very accomplished! The rooms are small and the beds pretty basic but the staff kept everything clean and tidy and overall we were very pleased. Very friendly staff and fantastic chef.Thank you.
Reviewed 6 Jan 2014
CLUB Bellevarde lived up to all our expectations. The accommodation was spacious and well-maintained and, despite being completely full, was surprisingly quiet. We took over the whole chalet and squeezed an extra teenager on a camp bed in one room, which we had been warned would make it cramped but it was fine. We enjoyed having the sitting/ dining areas to congregate in, though the living space was quite cosy when we were all there. Fine for us as we all know each other well. I can't praise the chalet hosts (Sophie, Harriet and Jamie) and chefs (Finn and Lorna) highly enough. They were friendly, relaxed and helpful. Nothing was too much trouble. They all seemed to enjoy our (and each others') company and really made the holiday. The food was delicious and plentiful and much better than we have had on previous chalet holidays. The chalet is well-located, a short walk down to the village and with a (difficult) blue run right behind it. We all enjoyed the hot tubs after a day skiing. The concierge service was helpful and they booked (and cancelled) quite a lot of restaurants for us very efficiently. If I had a criticism it would be the coach transfer. It was OK but leg room was very cramped - quite a few of our party are tall and had to sit with their legs poking out into the aisle. As we booked the whole chalet I was quite surprised that we weren't given a private transfer in lieu of a discount. My other comment is that the ski hire shop were not particularly efficient. Given that we had provided our heights, weight and shoe size in advance they didn't seem especially well prepared for our arrival and were slightly short on stock, though I was happy with the skis and boots I got.