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Hotel Ambassador, Zermatt

Hotel Ambassador Ratings & Customer Feedback
Superb
2
Good
3
Okay
0
Poor
0
Awful
0
4.4 out of 5 based on 5 reviews
We all enjoyed staying here! The food was good and the staff in the restaurant were very friendly. We had a half board holiday and ate in the hotel, we ate out on the mountain one day but it was dead expensive so we didn’t eat out much. One of the things we really enjoyed was the dinners. All the food was grea... + more
William Moody, Liverpool
5 out of 5
A really great hotel. You’re very close to the centre, literally 3 minutes from the rail station. Despite this, the rooms were very quiet because Zermatt has no traffic, only electric cars, so we slept very well. Both the lift and bus are 3 minutes from the hotel, the Gornergrat Bahn lift goes all the way up t... + more
Ivan V
5 out of 5
We had a brilliant holiday and the hotel was really good. The rooms were a little bit dated and could do with being re-done (we had a double) but the foyer, swimming pool and sauna area were all very modern. We had morning and evening meals in the hotel, breakfast was reasonable (what you’d expect from a conti... + more
Mr Chauhan, Kings Langley
4 out of 5
Everything with the hotel was fine – I can’t really fault it! The room we had was fine and we were on half board (food was OK, not brilliant but then you get that with ski holidays). They did a buffet in the mornings where you had hot choices as well, and in the evenings the meals were served to your table. T... + more
Patricia Clarke, Lisburn
4 out of 5
The hotel was great! The reception area, spa and pool are all very beautifully designed, with really sleek Scandinavian design. You come into a really nice area when you walk in the hotel but when you come off the lift into the corridor to the bedrooms, everything is very dated and 70’s which was a little disa... + more
Anna Mackay, London
4 out of 5
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Package - what's included - what's included & available - what's included plus available extras - what's included & what extras are available

Accommodation
Bed & Breakfast
Flights Included
Transfers
No Lift Pass
No Ski Rental
No Boot Rental
No Ski School

Location - where is Hotel Ambassador

  • Great location, just 2 minutes' walk (200m) to the Gornergrat mountain railwayand ski bus
  • 3 minutes (300m) to the centre of Zermatt

Overview - hotel description - Hotel Ambassador description

The Ambassador is a spacious hotel with good facilities and a relaxed atmosphere, located at the foot of Zermatt’s main street.


Facilities - Hotel Ambassador features

  • Indoor swimming pool, whirlpool and sauna with plunge pool ( free ), massage (pay locally)
  • Modern lounge and bar with open fireplace
  • Refurbished restaurant/dining room
  • Popular à la carte restaurant Chi-ba-bou
  • Wi-Fi throughout ( free )
  • Public PC with internet access (pay locally)
  • Lift
  • Swimming pool (indoor)
  • Whirlpool
  • Sauna
  • Lounge area
  • WiFi

Room Types - bathrooms beds & sleeping

  • No. of rooms: 92
  • No. of buildings: 1
  • No. of floors: 4
  • Official rating: 4
  • All rooms have been renovated and have shower, TV, radio, telephone, safe hairdryer and minibar
  • South-facing rooms with balcony and Matterhorn view are also available at a supplement
  • Recently renovated 1 and 2 bedroom suites are south-facing with balcony and Matterhorn view

Bedroom facilities

  • Cable or satellite programmes
  • Hairdryer
  • Minibar or fridge
  • Radio
  • Telephone

Accessibility

  • Lift accessible: Yes
  • Lift serves all floors: Yes
  • Access ramp: No

Meals - food and drink in Hotel Ambassador

  • Hot and cold buffet breakfast
  • Half board if pre-booked is a daily evening 4 course set menu with occasional themed buffet evening
  • CHF 25 credit towards the à la carte menu at hotel's restaurant Chi-ba-bou (Winter 2017/18) and CHF 15 credit (Winter 2018/19)
  • Christmas gala dinner and 8 course New Year gala dinner with live music and dancing are included when booking half board
  • When booking Bed & Breakfast only, Christmas gala dinner is included and a supplement applies for the New Year gala dinner
  • No of restaurants: 1
  • Distance to nearest restaurant serving dinner outside of property:

    In hotel

  • Dress code for restaurants:

    Casual

  • Breakfast service:

    Buffet

  • Lunch service:

    Not included

  • Dinner service:

    Waiter (if pre-booked)

Board basis options available

  • Bed & Breakfast
  • Half Board

This property caters for the following special dietary requirements

  • Gluten Free
  • Vegans
  • Vegetarians
We update Hotel Ambassador's details often, but facilities do change. e.g. some extras listed by the supplier as "free" or included might only be for the first time you use them, or for one time per party, then charged for further use. If any specific feature is essential to your holiday, make sure you ask us to confirm the details of it before you book your holiday.

Availability - dates & airports - dates & departure airports - hotel dates & departure airports - Hotel Ambassador dates & departure airports

Price per person with: Prices shown are per person based on: Prices shown are per person based on: The prices shown here are per person and based on the following criteria:
Sat 15 Dec 201815/12/18
£722£683
Sun 16 Dec 201816/12/18
£722£683
Mon 17 Dec 201817/12/18
£722£683
Tue 18 Dec 201818/12/18
£722£683
Wed 19 Dec 201819/12/18
£722£683
Sat 22 Dec 201822/12/18
available Gatwick, Heathrow, Stansted, Birmingham, East Midlands, Leeds/bradford, Newcastle, Edinburgh, Glasgow, Bristol, Exeter, Southampton, Belfast Int, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 29 Dec 201829/12/18
available Gatwick, Heathrow, Stansted, Birmingham, Leeds/bradford, Newcastle, Edinburgh, Glasgow, Bristol, Exeter, Southampton, Belfast Int, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 05 Jan 201905/01/19
£762£723
Sun 06 Jan 201906/01/19
£762£723
Mon 07 Jan 201907/01/19
£762£723
Tue 08 Jan 201908/01/19
£762£723
Wed 09 Jan 201909/01/19
£762£723
Thu 10 Jan 201910/01/19
£762£723
Fri 11 Jan 201911/01/19
£762£723
Sat 12 Jan 201912/01/19
£784£745
Sun 13 Jan 201913/01/19
£784£745
Mon 14 Jan 201914/01/19
£784£745
Tue 15 Jan 201915/01/19
£784£745
Wed 16 Jan 201916/01/19
£784£745
Thu 17 Jan 201917/01/19
£784£745
Fri 18 Jan 201918/01/19
£784£745
Sat 19 Jan 201919/01/19
£784£745
Sun 20 Jan 201920/01/19
£784£745
Mon 21 Jan 201921/01/19
£784£745
Tue 22 Jan 201922/01/19
£784£745
Wed 23 Jan 201923/01/19
£784£745
Thu 24 Jan 201924/01/19
£784£745
Fri 25 Jan 201925/01/19
£784£745
Sat 26 Jan 201926/01/19
£784£745
Sun 27 Jan 201927/01/19
£784£745
Mon 28 Jan 201928/01/19
£784£745
Tue 29 Jan 201929/01/19
£784£745
Wed 30 Jan 201930/01/19
£784£745
Thu 31 Jan 201931/01/19
£784£745
Fri 01 Feb 201901/02/19
£784£745
Sat 02 Feb 201902/02/19
£784£745
Sun 03 Feb 201903/02/19
£784£745
Mon 04 Feb 201904/02/19
£784£745
Tue 05 Feb 201905/02/19
£784£745
Wed 06 Feb 201906/02/19
£784£745
Thu 07 Feb 201907/02/19
£798£759
Fri 08 Feb 201908/02/19
£811£772
Sat 09 Feb 201909/02/19
£1075£1036
Sun 10 Feb 201910/02/19
£1075£1036
Mon 11 Feb 201911/02/19
£1075£1036
Tue 12 Feb 201912/02/19
£1075£1036
Wed 13 Feb 201913/02/19
£1075£1036
Thu 14 Feb 201914/02/19
£1075£1036
Fri 15 Feb 201915/02/19
£1075£1036
Sat 16 Feb 201916/02/19
£1124£1036
Sun 17 Feb 201917/02/19
£1124£1036
Mon 18 Feb 201918/02/19
£1124£1036
Tue 19 Feb 201919/02/19
£1124£1036
Wed 20 Feb 201920/02/19
£1124£1036
Thu 21 Feb 201921/02/19
£1124£1036
Fri 22 Feb 201922/02/19
£1124£1036
Sat 23 Feb 201923/02/19
£897£809
Sun 24 Feb 201924/02/19
£848£809
Mon 25 Feb 201925/02/19
£848£809
Tue 26 Feb 201926/02/19
£848£809
Wed 27 Feb 201927/02/19
£848£809
Thu 28 Feb 201928/02/19
£834£795
Fri 01 Mar 201901/03/19
£821£782
Sat 02 Mar 201902/03/19
£807£768
Sun 03 Mar 201903/03/19
£807£768
Mon 04 Mar 201904/03/19
£807£768
Tue 05 Mar 201905/03/19
£807£768
Wed 06 Mar 201906/03/19
£807£768
Thu 07 Mar 201907/03/19
£807£768
Fri 08 Mar 201908/03/19
£807£768
Sat 09 Mar 201909/03/19
£784£745
Sun 10 Mar 201910/03/19
£784£745
Mon 11 Mar 201911/03/19
£784£745
Tue 12 Mar 201912/03/19
£784£745
Wed 13 Mar 201913/03/19
£784£745
Thu 14 Mar 201914/03/19
£784£745
Fri 15 Mar 201915/03/19
£784£745
Sat 16 Mar 201916/03/19
£762£723
Sun 17 Mar 201917/03/19
£762£723
Mon 18 Mar 201918/03/19
£762£723
Tue 19 Mar 201919/03/19
£762£723
Wed 20 Mar 201920/03/19
£762£723
Thu 21 Mar 201921/03/19
£776£737
Fri 22 Mar 201922/03/19
£789£750
Sat 23 Mar 201923/03/19
£803£764
Sun 24 Mar 201924/03/19
£803£764
Mon 25 Mar 201925/03/19
£803£764
Tue 26 Mar 201926/03/19
£803£764
Wed 27 Mar 201927/03/19
available Heathrow, Birmingham
Thu 28 Mar 201928/03/19
£803£764
Fri 29 Mar 201929/03/19
£803£764
Sat 30 Mar 201930/03/19
£905£866
Sun 31 Mar 201931/03/19
available Heathrow, Birmingham
Mon 01 Apr 201901/04/19
£905£866
Tue 02 Apr 201902/04/19
£905£866
Wed 03 Apr 201903/04/19
available Heathrow, Birmingham
Thu 04 Apr 201904/04/19
£852
Fri 05 Apr 201905/04/19
£782
Sat 06 Apr 201906/04/19
£768
Sun 07 Apr 201907/04/19
available Heathrow, Birmingham
Mon 08 Apr 201908/04/19
£768
Tue 09 Apr 201909/04/19
£768
Wed 10 Apr 201910/04/19
available Heathrow
This package holiday to Hotel Ambassador in Zermatt, Switzerland departs Sunday 16th December 2018, for a 3 night stay on a "bed & breakfast" board basis. A local tourist tax (Taxe de Sejour or Kurtaxe) is levied by many councils in European ski resorts. It varies by standard and type of accommodation and is age dependent, so not everyone is charged. It's not included in the basic price of your holiday and is usually paid locally. For reference, the average charged in winter 15/16 was between 50p and £2 per person, per night.
+10

Resort - about Zermatt - about holidays in Zermatt - about ski holidays in Zermatt - about ski holidays in Zermatt Switzerland

glacier skiing high altitude terrain stunning panoramic views Swiss chocolate box architecture

Stay in the world capital of alpinism and ski beneath the Matterhorn - the greatest alpine town in Switzerland and quite possibly the world, Zermatt has the perfect mix of snow sure conditions on the Matterhorn glacier, a vibrant mountain town (with après from super chic to super lively) and some of the most jaw-dropping scenery on the planet.

Beginner Intermediate Advanced Snowboard

Great for Groups Off-piste hiking heli-skiing

Zermatt webcam

Snow Report: Top 350cm, Bottom 10cm

Snow Forecast: 5cm expected this week

Snow History: December average depth 104.17cm

Zermatt trail map

Approx. airport transfer times depend on conditions:

Geneva (GVA)260km, 3h
Zurich (ZRH)240km, 3h50
Region:Switzerland, Alps.
First opened:1928

Zermatt lift pass price last reported as Zermatt: 371CHF
International lift pass (Zermatt-Cervinia) 423CHF (adult 6 day). Ask for a quote when booking Hotel Ambassador.
Night skiing: Yes
Zermatt has N, S, E, W facing slopes.
Usually open for skiing November - April.

Town altitude: 1,620m
Top of slopes: 3,899m
Bottom of piste: 599m
Vertical drop: 2,300m
Total length of trails:200km
Longest piste:25km
Situated in the Valais canton and rubbing shoulders with the Italian Alps, Zermatt sits at the foot of the Matterhorn (a national landmark of Switzerland) surrounded by nearly a third of the 4,000m peaks in the Alps. As a ski resort, it’s hard to see what Zermatt is lacking. With alpine charm, snow sure altitudes, world class slopes, breathtaking scenery, off slope entertainment and a huge pisted area with efficient lift system, this legendary ski destination seemingly has it all. Home of mountaineering and ...
There are 200km of runs in the local area alone and a massive 360km overall if you count the Italian side of the Matterhorn too. Together with Cervina, Zermatt forms the "Matterhorn Ski Paradise" where Sno lovers of all abilities are blessed with high altitude terrain - and lots of it! If you’re a keen beginner you will love Zermatt, which has convenient nursery slopes, lovely wide pistes to practice on and much more once you’ve conquered the snowplough. Wolli’s Park is a great learning area for children a...
Zermatt was voted the world’s best après ski resort by the World Snow Awards in 2012, making it a popular (and wise) choice for those seeking amazing après ski. In Zermatt’s 9 nightclubs and 35 bars, you’ll find a range of scenes where you can soak in the atmosphere until 3am. Designed to look like a boat, the Snowboat Cafe offers a cosmopolitan scene with some fantastic cocktails. Papperla and Hennu Stall have a crowded and lively atmosphere while the Hotel Post pretty much covers all après ski needs with...

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Call 020 7770 6888 and quote

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"Great food, helpful staff, convenient location"

William Moody, Liverpool
5/ out of 5
We all enjoyed staying here! The food was good and the staff in the restaurant were very friendly. We had a half board holiday and ate in the hotel, we ate out on the mountain one day but it was dead expensive so we didn’t eat out much. One of the things we really enjoyed was the dinners. All the food was great with lots of different things you wouldn’t usually choose... but was always lovely when it came. The staff were dead helpful with my mate’s wife as she couldn’t eat certain things – the chef would go away and cook a special dish for her and it was never a big deal to cater for her. We found the rooms clean and comfortable and the pool was nice too. Overall everything was good value for money. I know other people have moaned about the colour scheme of the rooms and said that the bathroom was dated but I don’t know what they’re bothered about, it was dead warm with loads of hot water and we didn’t need anything else. The Ambassador is quite handy for the lifts and things like that. For the slope access for the train it’s just around the corner about 5 minutes away. The Sunnegga Funicular is a bit more of a walk and to go up on the glacier you have to take a bus ride (which can get quite busy).

"I would highly recommend the Ambassador!"

Ivan V
5/ out of 5
A really great hotel. You’re very close to the centre, literally 3 minutes from the rail station. Despite this, the rooms were very quiet because Zermatt has no traffic, only electric cars, so we slept very well. Both the lift and bus are 3 minutes from the hotel, the Gornergrat Bahn lift goes all the way up the mountain and the bus brings you to another ski area. Our room had been recently redecorated with new furniture. If I was being really fussy I would say that the bathroom was on the small side, but overall there’s absolutely nothing that I could complain about. The whole place was very clean. Breakfasts were great (continental and English buffet). The staff, especially Ljubo, were so helpful bringing us the coffee and tea we wanted. We used the swimming pool and the sauna after skiing, the sauna was probably a little on the small side (room for 5-6 people) but it wasn’t ever busy so we didn’t have any problems. The hotel has a ski room where you can rent skis and boots; you just go there, pick up your equipment and set off to the slopes. The cost of rental is good and it was very convenient. Overall, highly recommended.

"Fantastic pool & sauna"

Mr Chauhan, Kings Langley
4/ out of 5
We had a brilliant holiday and the hotel was really good. The rooms were a little bit dated and could do with being re-done (we had a double) but the foyer, swimming pool and sauna area were all very modern. We had morning and evening meals in the hotel, breakfast was reasonable (what you’d expect from a continental breakfast) and at dinner time the food was generally pretty good. The Ambassador’s location was fine for us as there are bus routes into the ski resort, with the buses very close by and easy to use. It has a good location in the town itself as well. I was staying here with my wife but there was a pretty mixed bag of people staying there, so I’d recommend it to anyone.

"Nothing negative – great value"

Patricia Clarke, Lisburn
4/ out of 5
Everything with the hotel was fine – I can’t really fault it! The room we had was fine and we were on half board (food was OK, not brilliant but then you get that with ski holidays). They did a buffet in the mornings where you had hot choices as well, and in the evenings the meals were served to your table. The location is ideal as the bus literally stops on the street when you come up the ramp and out of the hotel; you’re also 5 minutes from the centre of everything in the town. If we were going back to Zermatt we probably would stay here again as it’s great for value for money.

"Great hotel, loved the lobby"

Anna Mackay, London
4/ out of 5
The hotel was great! The reception area, spa and pool are all very beautifully designed, with really sleek Scandinavian design. You come into a really nice area when you walk in the hotel but when you come off the lift into the corridor to the bedrooms, everything is very dated and 70’s which was a little disappointing and our actual rooms didn’t really reflect the lobby and the rest of the hotel. Our room was spacious enough bit basic – the rest of the hotel was definitely 4* but not the room. It’s a ski holiday anyway and you don’t spend much time there at the end of the day, the beds were comfortable enough which is what’s important! Having a balcony was a nice bonus as we could sit out and relax which was good. The food was excellent with really good portion sizes – there wasn’t so much that you felt you’d overdone it by the end of the week. We had no problems with the location and it was very easy to get around, it’s a good point to make that although you’re very close to the lifts, bars and restaurants it’s very quiet and we had no issues with noise. I’d definitely recommend the Ambassador to friends and family.
1/5: Show Review list
William Moody
Ivan V
Mr Chauhan
Patricia Clarke
Anna Mackay