Hotel Ambassador, Zermatt

Hotel Ambassador Ratings & Customer Feedback
Superb
2
Good
3
Okay
0
Poor
0
Awful
0
4.4 out of 5 based on 5 reviews
We all enjoyed staying here! The food was good and the staff in the restaurant were very friendly. We had a half board holiday and ate in the hotel, we ate out on the mountain one day but it was dead expensive so we didn’t eat out much. One of the things we really enjoyed was the dinners. All the food was grea... + more
William Moody, Liverpool
5 out of 5
A really great hotel. You’re very close to the centre, literally 3 minutes from the rail station. Despite this, the rooms were very quiet because Zermatt has no traffic, only electric cars, so we slept very well. Both the lift and bus are 3 minutes from the hotel, the Gornergrat Bahn lift goes all the way up t... + more
Ivan V
5 out of 5
We had a brilliant holiday and the hotel was really good. The rooms were a little bit dated and could do with being re-done (we had a double) but the foyer, swimming pool and sauna area were all very modern. We had morning and evening meals in the hotel, breakfast was reasonable (what you’d expect from a conti... + more
Mr Chauhan, Kings Langley
4 out of 5
Everything with the hotel was fine – I can’t really fault it! The room we had was fine and we were on half board (food was OK, not brilliant but then you get that with ski holidays). They did a buffet in the mornings where you had hot choices as well, and in the evenings the meals were served to your table. T... + more
Patricia Clarke, Lisburn
4 out of 5
The hotel was great! The reception area, spa and pool are all very beautifully designed, with really sleek Scandinavian design. You come into a really nice area when you walk in the hotel but when you come off the lift into the corridor to the bedrooms, everything is very dated and 70’s which was a little disa... + more
Anna Mackay, London
4 out of 5
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Package - what's included - what's included & available - what's included plus available extras - what's included & what extras are available

Accommodation
Bed & Breakfast
Flights Included
Transfers
No Lift Pass
No Ski Rental
No Boot Rental
No Ski School
+ More- Less

Location - where is Hotel Ambassador

  • Distance to ski lift: 200m
  • Distance to village centre: 300m
  • Distance to ski hire shop: 300m
  • Name of nearest ski lift: Gornergrat

Overview - hotel description - Hotel Ambassador description

The Ambassador is a spacious hotel with good facilities and a relaxed atmosphere, located at the foot of Zermatt’s main street. The public areas and swimming pool have recently been refurbished in a modern style.

Families - any extra notes for parents with children

Family friendly facilities: • Highchairs in the restaurant • Hotel Family friendly • Early meals available in restaurant • Child's menu • Cots and linen

Facilities - Hotel Ambassador features

  • Newly-refurbished indoor swimming pool, whirlpool and sauna with plunge pool (free), massage (pay locally)
  • Modern lounge and bar with open fireplace
  • Newly-refurbished restaurant/dining room
  • Popular à la carte restaurant
  • Wi-Fi throughout (free)
  • Public PC with internet access (pay locally)
  • Lift

Facilities: • Bar • Breakfast restaurant • Dinner restaurant • Internet access • Laundry service • Lounge area • Swimming pool - indoor • Sauna • Ski room

Swimming pool - indoor: • No of indoor pools:1 • Opening hours:0700-2000 • Swimming caps needed:no

Special attractions:

  • Great location, just 2 minutes' walk (200m) to the Gornergrat mountain railwayand ski bus
  • 3 minutes (300m) to the centre of Zermatt

Room Types - bathrooms beds & sleeping

  • Bedrooms: 92
  • Old style twins have bath, radio, TV, telephone, hairdryer and minibar
  • South-facing rooms with balcony (some with Matterhorn view) are also available at a supplement

  • No of rooms: 92
  • Number of rooms on ground floor: 17

Meals - food and drink in Hotel Ambassador

  • Hot and cold buffet breakfast
  • Evening meals are a good 5 course set menu including salad buffet
  • Weekly raclette buffet
  • Christmas gala dinner and New Year gala dinner with music and dancing are included when booking half board
  • When booking Bed & Breakfast, Christmas gala dinner is included, but a supplement applies for the New Year gala dinner
  • Weekly welcome drink
  • Free tea and coffee daily (12-6pm) (Winter 2015/16 only)
Distance to nearest restaurant serving dinner outside of property: In hotel
Dress code for restaurants: Casual
Breakfast service: Buffet
Lunch service: Not included
Dinner service: Waiter (if pre-booked)
Board basis options available
Half Board
Bed & Breakfast
This property caters for the following special dietary requirements
Gluten Free
Vegans
Vegetarians
We update Hotel Ambassador's details often, but facilities do change. e.g. some extras listed by the supplier as "free" or included might only be for the first time you use them, or for one time per party, then charged for further use. If any specific feature is essential to your holiday, make sure you ask us to confirm the details of it before you book your holiday.

Availability - dates & airports - dates & departure airports - hotel dates & departure airports - Hotel Ambassador dates & departure airports

Price per person with: Prices shown are per person based on: Prices shown are per person based on: The prices shown here are per person and based on the following criteria:
Sat 16 Dec 201716/12/17
available Gatwick, Heathrow, Stansted, Birmingham, Leeds/bradford, Newcastle, Glasgow, Cardiff, Exeter, Southampton, Belfast Int, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 23 Dec 201723/12/17
available Gatwick, Heathrow, Stansted, Birmingham, East Midlands, Leeds/bradford, Newcastle, Edinburgh, Glasgow, Bristol, Cardiff, Exeter, Southampton, Belfast Int, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 30 Dec 201730/12/17
available Gatwick, Heathrow, Stansted, Birmingham, East Midlands, Newcastle, Edinburgh, Glasgow, Bristol, Cardiff, Exeter, Southampton, Belfast Int, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 06 Jan 201806/01/18
£723
Sun 07 Jan 201807/01/18
£723
Mon 08 Jan 201808/01/18
£723
Tue 09 Jan 201809/01/18
£723
Wed 10 Jan 201810/01/18
£723
Thu 11 Jan 201811/01/18
£723
Fri 12 Jan 201812/01/18
£723
Sat 13 Jan 201813/01/18
£745
Sun 14 Jan 201814/01/18
£745
Mon 15 Jan 201815/01/18
£745
Tue 16 Jan 201816/01/18
£745
Wed 17 Jan 201817/01/18
£745
Thu 18 Jan 201818/01/18
£745
Fri 19 Jan 201819/01/18
£745
Sat 20 Jan 201820/01/18
£745
Sun 21 Jan 201821/01/18
£745
Mon 22 Jan 201822/01/18
£745
Tue 23 Jan 201823/01/18
£745
Wed 24 Jan 201824/01/18
£745
Thu 25 Jan 201825/01/18
£745
Fri 26 Jan 201826/01/18
£745
Sat 27 Jan 201827/01/18
£745
Sun 28 Jan 201828/01/18
£745
Mon 29 Jan 201829/01/18
£745
Tue 30 Jan 201830/01/18
£745
Wed 31 Jan 201831/01/18
£745
Thu 01 Feb 201801/02/18
£764
Fri 02 Feb 201802/02/18
£764
Sat 03 Feb 201803/02/18
£764
Sun 04 Feb 201804/02/18
£764
Mon 05 Feb 201805/02/18
£764
Tue 06 Feb 201806/02/18
£764
Wed 07 Feb 201807/02/18
£764
Thu 08 Feb 201808/02/18
£778
Fri 09 Feb 201809/02/18
£791
Sat 10 Feb 201810/02/18
£1036
Sun 11 Feb 201811/02/18
£1036
Mon 12 Feb 201812/02/18
£1036
Tue 13 Feb 201813/02/18
£1036
Wed 14 Feb 201814/02/18
£1036
Thu 15 Feb 201815/02/18
£1036
Fri 16 Feb 201816/02/18
£1036
Sat 17 Feb 201817/02/18
£1036
Sun 18 Feb 201818/02/18
£1036
Mon 19 Feb 201819/02/18
£1036
Tue 20 Feb 201820/02/18
£1036
Wed 21 Feb 201821/02/18
£1036
Thu 22 Feb 201822/02/18
£1036
Fri 23 Feb 201823/02/18
£1036
Sat 24 Feb 201824/02/18
£809
Sun 25 Feb 201825/02/18
£809
Mon 26 Feb 201826/02/18
£809
Tue 27 Feb 201827/02/18
£809
Wed 28 Feb 201828/02/18
£809
Thu 01 Mar 201801/03/18
£795
Fri 02 Mar 201802/03/18
£782
Sat 03 Mar 201803/03/18
£768
Sun 04 Mar 201804/03/18
£768
Mon 05 Mar 201805/03/18
£768
Tue 06 Mar 201806/03/18
£768
Wed 07 Mar 201807/03/18
£768
Thu 08 Mar 201808/03/18
£768
Fri 09 Mar 201809/03/18
£768
Sat 10 Mar 201810/03/18
£745
Sun 11 Mar 201811/03/18
£745
Mon 12 Mar 201812/03/18
£745
Tue 13 Mar 201813/03/18
£745
Wed 14 Mar 201814/03/18
£745
Thu 15 Mar 201815/03/18
£745
Fri 16 Mar 201816/03/18
£745
Sat 17 Mar 201817/03/18
£723
Sun 18 Mar 201818/03/18
£723
Mon 19 Mar 201819/03/18
£723
Tue 20 Mar 201820/03/18
£723
Wed 21 Mar 201821/03/18
£723
Thu 22 Mar 201822/03/18
£737
Fri 23 Mar 201823/03/18
£750
Sat 24 Mar 201824/03/18
£764
Sun 25 Mar 201825/03/18
£764
Mon 26 Mar 201826/03/18
£764
Tue 27 Mar 201827/03/18
£764
Wed 28 Mar 201828/03/18
£764
Thu 29 Mar 201829/03/18
£764
Fri 30 Mar 201830/03/18
£764
Sat 31 Mar 201831/03/18
£866
Sun 01 Apr 201801/04/18
£866
Mon 02 Apr 201802/04/18
£866
Tue 03 Apr 201803/04/18
£866
Wed 04 Apr 201804/04/18
£866
Thu 05 Apr 201805/04/18
£852
Fri 06 Apr 201806/04/18
£782
Sat 07 Apr 201807/04/18
£768
Sun 08 Apr 201808/04/18
£768
Mon 09 Apr 201809/04/18
£768
Tue 10 Apr 201810/04/18
£768
Wed 11 Apr 201811/04/18
£768
This package holiday to Hotel Ambassador in Zermatt, Switzerland departs Saturday 17th March 2018, for a 3 night stay on a "bed & breakfast" board basis. A local tourist tax (Taxe de Sejour or Kurtaxe) is levied by many councils in European ski resorts. It varies by standard and type of accommodation and is age dependent, so not everyone is charged. It's not included in the basic price of your holiday and is usually paid locally. For reference, the average charged in winter 15/16 was between 50p and £2 per person, per night.
+10

Resort - about Zermatt - about holidays in Zermatt - about ski holidays in Zermatt - about ski holidays in Zermatt Switzerland

•glacier skiing •high altitude terrain •stunning panoramic views •Swiss chocolate box architecture

Stay in the world capital of alpinism and ski beneath the Matterhorn - the greatest alpine town in Switzerland and quite possibly the world, Zermatt has the perfect mix of snow sure conditions on the Matterhorn glacier, a vibrant mountain town (with après from super chic to super lively) and some of the most jaw-dropping scenery on the planet.

Beginner Intermediate Advanced Snowboard

Great for •Groups •Off-piste •hiking •heli-skiing

Zermatt webcam

Snow Report: Top 0cm, Bottom 0cm

Snow Forecast: 17cm expected this week

Snow History: December average depth 104.17cm

Zermatt trail map

Approx. airport transfer times depend on conditions:

Geneva (GVA)260km, 3h
Zurich (ZRH)240km, 3h50
Region:Switzerland, Alps.
First opened:1928

Zermatt lift pass price last reported as Zermatt: 371CHF
International lift pass (Zermatt-Cervinia) 423CHF (adult 6 day). Ask for a quote when booking Hotel Ambassador.
Night skiing: Yes
Zermatt has N, S, E, W facing slopes.
Usually open for skiing November - April.

Town altitude: 1,620m
Top of slopes: 3,899m
Bottom of piste: 599m
Vertical drop: 2,300m
Total length of trails:200km
Longest piste:25km
Zermatt Ski Holidays ▸
Chalets ▸
Hotels ▸
Apts ▸
Situated in the Valais canton and rubbing shoulders with the Italian Alps, Zermatt sits at the foot of the Matterhorn (a national landmark of Switzerland) surrounded by nearly a third of the 4,000m peaks in the Alps. As a ski resort, it’s hard to see what Zermatt is lacking. With alpine charm, snow sure altitudes, world class slopes, breathtaking scenery, off slope entertainment and a huge pisted area with efficient lift system, this legendary ski destination seemingly has it all. Home of mountaineering and ...
There are 200km of runs in the local area alone and a massive 360km overall if you count the Italian side of the Matterhorn too. Together with Cervina, Zermatt forms the "Matterhorn Ski Paradise" where Sno lovers of all abilities are blessed with high altitude terrain - and lots of it! If you’re a keen beginner you will love Zermatt, which has convenient nursery slopes, lovely wide pistes to practice on and much more once you’ve conquered the snowplough. Wolli’s Park is a great learning area for children a...
Zermatt was voted the world’s best après ski resort by the World Snow Awards in 2012, making it a popular (and wise) choice for those seeking amazing après ski. In Zermatt’s 9 nightclubs and 35 bars, you’ll find a range of scenes where you can soak in the atmosphere until 3am. Designed to look like a boat, the Snowboat Cafe offers a cosmopolitan scene with some fantastic cocktails. Papperla and Hennu Stall have a crowded and lively atmosphere while the Hotel Post pretty much covers all après ski needs with...

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Every Sno ski holiday packaged with flights is ATOL protected by the Civil Aviation Authority. All our suppliers are ATOL bonded, so your holiday money is safe. In addition to this, payments for your holiday are held in trust, by NatWest bank and the Travel Trust, who insure every booking against supplier failure.

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Holiday ID 18945868

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"Great food, helpful staff, convenient location"

William Moody, Liverpool
5/ out of 5
We all enjoyed staying here! The food was good and the staff in the restaurant were very friendly. We had a half board holiday and ate in the hotel, we ate out on the mountain one day but it was dead expensive so we didn’t eat out much. One of the things we really enjoyed was the dinners. All the food was great with lots of different things you wouldn’t usually choose... but was always lovely when it came. The staff were dead helpful with my mate’s wife as she couldn’t eat certain things – the chef would go away and cook a special dish for her and it was never a big deal to cater for her. We found the rooms clean and comfortable and the pool was nice too. Overall everything was good value for money. I know other people have moaned about the colour scheme of the rooms and said that the bathroom was dated but I don’t know what they’re bothered about, it was dead warm with loads of hot water and we didn’t need anything else. The Ambassador is quite handy for the lifts and things like that. For the slope access for the train it’s just around the corner about 5 minutes away. The Sunnegga Funicular is a bit more of a walk and to go up on the glacier you have to take a bus ride (which can get quite busy).

"I would highly recommend the Ambassador!"

Ivan V
5/ out of 5
A really great hotel. You’re very close to the centre, literally 3 minutes from the rail station. Despite this, the rooms were very quiet because Zermatt has no traffic, only electric cars, so we slept very well. Both the lift and bus are 3 minutes from the hotel, the Gornergrat Bahn lift goes all the way up the mountain and the bus brings you to another ski area. Our room had been recently redecorated with new furniture. If I was being really fussy I would say that the bathroom was on the small side, but overall there’s absolutely nothing that I could complain about. The whole place was very clean. Breakfasts were great (continental and English buffet). The staff, especially Ljubo, were so helpful bringing us the coffee and tea we wanted. We used the swimming pool and the sauna after skiing, the sauna was probably a little on the small side (room for 5-6 people) but it wasn’t ever busy so we didn’t have any problems. The hotel has a ski room where you can rent skis and boots; you just go there, pick up your equipment and set off to the slopes. The cost of rental is good and it was very convenient. Overall, highly recommended.

"Fantastic pool & sauna"

Mr Chauhan, Kings Langley
4/ out of 5
We had a brilliant holiday and the hotel was really good. The rooms were a little bit dated and could do with being re-done (we had a double) but the foyer, swimming pool and sauna area were all very modern. We had morning and evening meals in the hotel, breakfast was reasonable (what you’d expect from a continental breakfast) and at dinner time the food was generally pretty good. The Ambassador’s location was fine for us as there are bus routes into the ski resort, with the buses very close by and easy to use. It has a good location in the town itself as well. I was staying here with my wife but there was a pretty mixed bag of people staying there, so I’d recommend it to anyone.

"Nothing negative – great value"

Patricia Clarke, Lisburn
4/ out of 5
Everything with the hotel was fine – I can’t really fault it! The room we had was fine and we were on half board (food was OK, not brilliant but then you get that with ski holidays). They did a buffet in the mornings where you had hot choices as well, and in the evenings the meals were served to your table. The location is ideal as the bus literally stops on the street when you come up the ramp and out of the hotel; you’re also 5 minutes from the centre of everything in the town. If we were going back to Zermatt we probably would stay here again as it’s great for value for money.

"Great hotel, loved the lobby"

Anna Mackay, London
4/ out of 5
The hotel was great! The reception area, spa and pool are all very beautifully designed, with really sleek Scandinavian design. You come into a really nice area when you walk in the hotel but when you come off the lift into the corridor to the bedrooms, everything is very dated and 70’s which was a little disappointing and our actual rooms didn’t really reflect the lobby and the rest of the hotel. Our room was spacious enough bit basic – the rest of the hotel was definitely 4* but not the room. It’s a ski holiday anyway and you don’t spend much time there at the end of the day, the beds were comfortable enough which is what’s important! Having a balcony was a nice bonus as we could sit out and relax which was good. The food was excellent with really good portion sizes – there wasn’t so much that you felt you’d overdone it by the end of the week. We had no problems with the location and it was very easy to get around, it’s a good point to make that although you’re very close to the lifts, bars and restaurants it’s very quiet and we had no issues with noise. I’d definitely recommend the Ambassador to friends and family.
1/5: Show Review list
William Moody
Ivan V
Mr Chauhan
Patricia Clarke
Anna Mackay