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Hotel Ambassador, Zermatt

Hotel Ambassador Ratings & Customer Feedback
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Good
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Okay
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Poor
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4.4 out of 5 based on 5 reviews
We all enjoyed staying here! The food was good and the staff in the restaurant were very friendly. We had a half board holiday and ate in the hotel, we ate out on the mountain one day but it was dead expensive so we didn’t eat out much. One of the things we really enjoyed was the dinners. All the food was grea... + more
William Moody, Liverpool
5 out of 5
A really great hotel. You’re very close to the centre, literally 3 minutes from the rail station. Despite this, the rooms were very quiet because Zermatt has no traffic, only electric cars, so we slept very well. Both the lift and bus are 3 minutes from the hotel, the Gornergrat Bahn lift goes all the way up t... + more
Ivan V
5 out of 5
We had a brilliant holiday and the hotel was really good. The rooms were a little bit dated and could do with being re-done (we had a double) but the foyer, swimming pool and sauna area were all very modern. We had morning and evening meals in the hotel, breakfast was reasonable (what you’d expect from a conti... + more
Mr Chauhan, Kings Langley
4 out of 5
Everything with the hotel was fine – I can’t really fault it! The room we had was fine and we were on half board (food was OK, not brilliant but then you get that with ski holidays). They did a buffet in the mornings where you had hot choices as well, and in the evenings the meals were served to your table. T... + more
Patricia Clarke, Lisburn
4 out of 5
The hotel was great! The reception area, spa and pool are all very beautifully designed, with really sleek Scandinavian design. You come into a really nice area when you walk in the hotel but when you come off the lift into the corridor to the bedrooms, everything is very dated and 70’s which was a little disa... + more
Anna Mackay, London
4 out of 5
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Package - what's included - what's included & available - what's included plus available extras - what's included & what extras are available

Accommodation
Half Board
Flights Included
Transfers
No Lift Pass
No Ski Rental
No Boot Rental
No Ski School
+ More- Less

Location - where is Hotel Ambassador

  • Great location, just 2 minutes' walk (200m) to the Gornergrat mountain railwayand ski bus
  • 3 minutes (300m) to the centre of Zermatt

Overview - hotel description - Hotel Ambassador description

The Ambassador is a spacious hotel with good facilities and a relaxed atmosphere, located at the foot of Zermatt’s main street.

Facilities - Hotel Ambassador features

  • Indoor swimming pool, whirlpool and sauna with plunge pool ( free ), massage (pay locally)
  • Modern lounge and bar with open fireplace
  • Refurbished restaurant/dining room
  • Popular à la carte restaurant Chi-ba-bou
  • Wi-Fi throughout ( free )
  • Public PC with internet access (pay locally)
  • Lift
  • Swimming pool (indoor)
  • Whirlpool
  • Sauna
  • Lounge area
  • WiFi

Room Types - bathrooms beds & sleeping

  • No. of rooms: 92
  • No. of buildings: 1
  • No. of floors: 4
  • Official rating: 4
  • All rooms have been renovated and have shower, TV, radio, telephone, safe hairdryer and minibar
  • South-facing rooms with balcony and Matterhorn view are also available at a supplement
  • Recently renovated 1 and 2 bedroom suites are south-facing with balcony and Matterhorn view

Bedroom facilities

  • Cable or satellite programmes
  • Hairdryer
  • Minibar or fridge
  • Radio
  • Telephone

Accessibility

  • Lift accessible: Yes
  • Lift serves all floors: Yes
  • Access ramp: No

Meals - food and drink in Hotel Ambassador

  • Hot and cold buffet breakfast
  • Half board if pre-booked is a daily evening 4 course set menu with occasional themed buffet evening
  • CHF 25 credit towards the à la carte menu at hotel's restaurant Chi-ba-bou (Winter 2017/18) and CHF 15 credit (Winter 2018/19)
  • Christmas gala dinner and 8 course New Year gala dinner with live music and dancing are included when booking half board
  • When booking Bed & Breakfast only, Christmas gala dinner is included and a supplement applies for the New Year gala dinner
  • No of restaurants: 1
  • Distance to nearest restaurant serving dinner outside of property:

    In hotel

  • Dress code for restaurants:

    Casual

  • Breakfast service:

    Buffet

  • Lunch service:

    Not included

  • Dinner service:

    Waiter (if pre-booked)

Board basis options available

  • Bed & Breakfast
  • Half Board

This property caters for the following special dietary requirements

  • Gluten Free
  • Vegans
  • Vegetarians
We update Hotel Ambassador's details often, but facilities do change. e.g. some extras listed by the supplier as "free" or included might only be for the first time you use them, or for one time per party, then charged for further use. If any specific feature is essential to your holiday, make sure you ask us to confirm the details of it before you book your holiday.

Availability - dates & airports - dates & departure airports - hotel dates & departure airports - Hotel Ambassador dates & departure airports

Price per person with: Prices shown are per person based on: Prices shown are per person based on: The prices shown here are per person and based on the following criteria:
Sat 19 Dec 202019/12/20
Sold Out 
Sat 26 Dec 202026/12/20
Sold Out 
Sat 02 Jan 202102/01/21
available Gatwick, Stansted, Birmingham, Manchester, Leeds/bradford, Edinburgh, Glasgow, Bristol, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 09 Jan 202109/01/21
£924£874
Sun 10 Jan 202110/01/21
available 4 nights
Mon 11 Jan 202111/01/21
£835£825
Wed 13 Jan 202113/01/21
available 4 nights
Fri 15 Jan 202115/01/21
£854£765
Sat 16 Jan 202116/01/21
available Gatwick, Stansted, Birmingham, Manchester, Leeds/bradford, Edinburgh, Glasgow, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sun 17 Jan 202117/01/21
Sold Out 
Mon 18 Jan 202118/01/21
£855
Wed 20 Jan 202120/01/21
available 4 nights
Fri 22 Jan 202122/01/21
£865£785
Sat 23 Jan 202123/01/21
£884
Sun 24 Jan 202124/01/21
Sold Out 
Mon 25 Jan 202125/01/21
£845£835
Wed 27 Jan 202127/01/21
Sold Out 
Fri 29 Jan 202129/01/21
£845£785
Sat 30 Jan 202130/01/21
£914
Sun 31 Jan 202131/01/21
available 4 nights
Mon 01 Feb 202101/02/21
£835
Wed 03 Feb 202103/02/21
Sold Out 
Fri 05 Feb 202105/02/21
£795£785
Sat 06 Feb 202106/02/21
£1004
Sun 07 Feb 202107/02/21
Sold Out 
Mon 08 Feb 202108/02/21
£855£805
Wed 10 Feb 202110/02/21
£944£875
Fri 12 Feb 202112/02/21
£1362£1182
Sat 13 Feb 202113/02/21
£1522£1262
Sun 14 Feb 202114/02/21
£1552£1362
Mon 15 Feb 202115/02/21
£1412£1063
Wed 17 Feb 202117/02/21
£1642
Fri 19 Feb 202119/02/21
£1142£1023
Sat 20 Feb 202120/02/21
£923£863
Sun 21 Feb 202121/02/21
£933£903
Mon 22 Feb 202122/02/21
£923£873
Wed 24 Feb 202124/02/21
£893£873
Fri 26 Feb 202126/02/21
£923£863
Sat 27 Feb 202127/02/21
£913£853
Sun 28 Feb 202128/02/21
£923£893
Mon 01 Mar 202101/03/21
£913£863
Wed 03 Mar 202103/03/21
£923£863
Fri 05 Mar 202105/03/21
£913£853
Sat 06 Mar 202106/03/21
£833£813
Sun 07 Mar 202107/03/21
£883£853
Mon 08 Mar 202108/03/21
£873£823
Wed 10 Mar 202110/03/21
£883£823
Fri 12 Mar 202112/03/21
£825£765
Sat 13 Mar 202113/03/21
£755£735
Sun 14 Mar 202114/03/21
£785£775
Mon 15 Mar 202115/03/21
£795£745
Wed 17 Mar 202117/03/21
£775£745
Fri 19 Mar 202119/03/21
£795£735
Sat 20 Mar 202120/03/21
£825£805
Sun 21 Mar 202121/03/21
£865£845
Mon 22 Mar 202122/03/21
£865£815
Wed 24 Mar 202124/03/21
£875£815
Fri 26 Mar 202126/03/21
£825£815
Sat 27 Mar 202127/03/21
£945£885
Sun 28 Mar 202128/03/21
£925£915
Mon 29 Mar 202129/03/21
£1024£915
Wed 31 Mar 202131/03/21
£964£915
Fri 02 Apr 202102/04/21
£984£945
Sat 03 Apr 202103/04/21
£1044£945
Sun 04 Apr 202104/04/21
£1304£984
Mon 05 Apr 202105/04/21
£1044£935
Wed 07 Apr 202107/04/21
£955
Tue 21 Dec 202121/12/21
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Tue 28 Dec 202128/12/21
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Tue 04 Jan 202204/01/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 08 Jan 202208/01/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 15 Jan 202215/01/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 22 Jan 202222/01/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 29 Jan 202229/01/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 05 Feb 202205/02/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 12 Feb 202212/02/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 19 Feb 202219/02/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 26 Feb 202226/02/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 05 Mar 202205/03/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 12 Mar 202212/03/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 19 Mar 202219/03/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Bristol, Bournemouth, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 26 Mar 202226/03/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
Sat 02 Apr 202202/04/22
available Gatwick, Stansted, Birmingham, Manchester, Edinburgh, Dover Ferry(Self drive), Folkestone Eurotunnel(Self drive)
This package holiday to Hotel Ambassador in Zermatt, Switzerland departs Friday 19th March 2021, for a 3 night stay on a "half board" board basis. A local tourist tax (Taxe de Sejour or Kurtaxe) is levied by many councils in European ski resorts. It varies by standard and type of accommodation and is age dependent, so not everyone is charged. It's not included in the basic price of your holiday and is usually paid locally. For reference, the average charged in winter 15/16 was between 50p and £2 per person, per night.
+10

Resort - about Zermatt - about holidays in Zermatt - about ski holidays in Zermatt - about ski holidays in Zermatt Switzerland

•Glacier skiing •Europe's highest slopes •Awesome scenery

Stay in the world capital of alpinism and ski in sight of the Matterhorn: the greatest mountain destination in Switzerland and quite possibly the world, Zermatt has an unbeatable mix of dizzyingly snow sure slopes, a delightful old mountain town and some of the most jaw-dropping surroundings you'll ever set sight upon.

Beginner Intermediate Advanced Snowboard

Great for •Groups •Off-piste •Luxury •Heli-skiing

Zermatt webcam

Snow Report: Top 0cm, Bottom 0cm

Snow Forecast: 0cm expected this week

Snow History: December average depth 104.17cm

Zermatt trail map

Approx. airport transfer times depend on conditions:

Geneva (GVA)260km, 3h
Zurich (ZRH)240km, 3h50
Region:Switzerland, Alps.
First opened:1928

Zermatt lift pass price last reported as Zermatt: 371CHF
International lift pass (Zermatt-Cervinia) 423CHF (adult 6 day). Ask for a quote when booking Hotel Ambassador.
Night skiing: Yes
Zermatt has N, S, E, W facing slopes.
Usually open for skiing November - April.

Town altitude: 1,620m
Top of slopes: 3,899m
Bottom of piste: 599m
Vertical drop: 2,300m
Total length of trails:200km
Longest piste:25km
Zermatt Ski Holidays ▸
Chalets ▸
Hotels ▸
Apts ▸
Zermatt belongs to Switzerland’s Valais canton, which rubs shoulders with the Italian Alps. You’ll find it surrounded by nearly a third of Europe’s 4000m peaks and - most notably - right at the foot of the Matterhorn. Even if you haven’t heard of this mountain, chances are you’d recognise it - national landmark of Switzerland, inspiration for the Toblerone and a peak photographed more than any other. Besides blow-your-beanie-off scenery, these mighty mountains come with a cool climate, ever-white glac...
There are 200km of runs in the local area alone and a massive 360km overall if you count the Italian side of the Matterhorn too. Together with Cervina, Zermatt forms the 'Matterhorn Ski Paradise' where SNO lovers of all abilities are blessed with high altitude terrain - and lots of it! Everyone’s a winner in a ski area this big and brilliant, but if we had to pick where it really shines, we’d say it’s especially fantastic for intermediate and advanced level skiers and snowboarders. If you’re a keen begi...
Zermatt was voted the world’s best après ski resort by the World Snow Awards in 2012, making it a wise choice if you want a whale of a time post-skiing. Sure – it doesn’t come cheap, but if you want quality, you won’t find better. Across sixty bars and numerous nightclubs, you can relax, unwind and party through the night. Harry’s Bar is the place to dance to cheesy pop and Papperla offers a pubby atmosphere but you can’t come to Zermatt without being tempted into the Hennu Stall (at the end of the Fu...

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Every Sno ski holiday packaged with flights is ATOL protected by the Civil Aviation Authority. All our suppliers are ATOL bonded, so your holiday money is safe. In addition to this, payments for your holiday are held in trust, by NatWest bank and the Travel Trust, who insure every booking against supplier failure.

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© 2020 Sno Ltd • company no. 5995288 • VAT no. 946 9394 63 SNO, Apsley House, 176 Upper Richmond Road, London, SW15 2SH.

Call 020 7770 6888 and quote

Holiday ID 26754043

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"Great food, helpful staff, convenient location"

William Moody, Liverpool
5/ out of 5
We all enjoyed staying here! The food was good and the staff in the restaurant were very friendly. We had a half board holiday and ate in the hotel, we ate out on the mountain one day but it was dead expensive so we didn’t eat out much. One of the things we really enjoyed was the dinners. All the food was great with lots of different things you wouldn’t usually choose... but was always lovely when it came. The staff were dead helpful with my mate’s wife as she couldn’t eat certain things – the chef would go away and cook a special dish for her and it was never a big deal to cater for her. We found the rooms clean and comfortable and the pool was nice too. Overall everything was good value for money. I know other people have moaned about the colour scheme of the rooms and said that the bathroom was dated but I don’t know what they’re bothered about, it was dead warm with loads of hot water and we didn’t need anything else. The Ambassador is quite handy for the lifts and things like that. For the slope access for the train it’s just around the corner about 5 minutes away. The Sunnegga Funicular is a bit more of a walk and to go up on the glacier you have to take a bus ride (which can get quite busy).

"I would highly recommend the Ambassador!"

Ivan V
5/ out of 5
A really great hotel. You’re very close to the centre, literally 3 minutes from the rail station. Despite this, the rooms were very quiet because Zermatt has no traffic, only electric cars, so we slept very well. Both the lift and bus are 3 minutes from the hotel, the Gornergrat Bahn lift goes all the way up the mountain and the bus brings you to another ski area. Our room had been recently redecorated with new furniture. If I was being really fussy I would say that the bathroom was on the small side, but overall there’s absolutely nothing that I could complain about. The whole place was very clean. Breakfasts were great (continental and English buffet). The staff, especially Ljubo, were so helpful bringing us the coffee and tea we wanted. We used the swimming pool and the sauna after skiing, the sauna was probably a little on the small side (room for 5-6 people) but it wasn’t ever busy so we didn’t have any problems. The hotel has a ski room where you can rent skis and boots; you just go there, pick up your equipment and set off to the slopes. The cost of rental is good and it was very convenient. Overall, highly recommended.

"Fantastic pool & sauna"

Mr Chauhan, Kings Langley
4/ out of 5
We had a brilliant holiday and the hotel was really good. The rooms were a little bit dated and could do with being re-done (we had a double) but the foyer, swimming pool and sauna area were all very modern. We had morning and evening meals in the hotel, breakfast was reasonable (what you’d expect from a continental breakfast) and at dinner time the food was generally pretty good. The Ambassador’s location was fine for us as there are bus routes into the ski resort, with the buses very close by and easy to use. It has a good location in the town itself as well. I was staying here with my wife but there was a pretty mixed bag of people staying there, so I’d recommend it to anyone.

"Nothing negative – great value"

Patricia Clarke, Lisburn
4/ out of 5
Everything with the hotel was fine – I can’t really fault it! The room we had was fine and we were on half board (food was OK, not brilliant but then you get that with ski holidays). They did a buffet in the mornings where you had hot choices as well, and in the evenings the meals were served to your table. The location is ideal as the bus literally stops on the street when you come up the ramp and out of the hotel; you’re also 5 minutes from the centre of everything in the town. If we were going back to Zermatt we probably would stay here again as it’s great for value for money.

"Great hotel, loved the lobby"

Anna Mackay, London
4/ out of 5
The hotel was great! The reception area, spa and pool are all very beautifully designed, with really sleek Scandinavian design. You come into a really nice area when you walk in the hotel but when you come off the lift into the corridor to the bedrooms, everything is very dated and 70’s which was a little disappointing and our actual rooms didn’t really reflect the lobby and the rest of the hotel. Our room was spacious enough bit basic – the rest of the hotel was definitely 4* but not the room. It’s a ski holiday anyway and you don’t spend much time there at the end of the day, the beds were comfortable enough which is what’s important! Having a balcony was a nice bonus as we could sit out and relax which was good. The food was excellent with really good portion sizes – there wasn’t so much that you felt you’d overdone it by the end of the week. We had no problems with the location and it was very easy to get around, it’s a good point to make that although you’re very close to the lifts, bars and restaurants it’s very quiet and we had no issues with noise. I’d definitely recommend the Ambassador to friends and family.
1/5: Show Review list
William Moody
Ivan V
Mr Chauhan
Patricia Clarke
Anna Mackay