Contact Sno

Want some help searching our ski holidays?

If you've got a new holiday enquiry
or a question about an existing booking
below you'll find the right Sno man or woman

New Enquiries

020 8133 8899

Or email Snoman@sno.co.uk

Us this number to:

  • Enquire about a holiday
  • Get Help Searching for a holiday
  • Organise a Group holiday
  • Get Advice on choosing a resort
  • Anything at all…

…Sno trouble, just call.

If you’ve been speaking to us already, call the direct line of the Sno man or woman who’s working for you, or call the main number and ask for them by name.

Existing Bookings

020 3472 8848

Quote your Booking Number

Us this number to:

  • Pay your Balance
  • Add Extras to your booking
  • Add People to your booking
  • Change Names
  • Cancel a booking
  • Request costs of any of these

Or you can reply to the email confirmation you received from bookings [at] sno.co.uk with requests for prices and information.

  • Opening Hours
  • Monday to Thursday
  • Friday
  • Saturday
  • Sunday
  • Sales Enquiries
  • 8am - 10pm
  • 8am - 8pm
  • 12pm - 8pm
  • 12am - 10pm
  • Customer Care
  • 9am - 5pm
  • 9am - 5pm
  • 9am - 12pm

Most Popular Places to Begin Your Search

If you’re looking for the perfect winter holiday skiing or snowboarding, you might want to start on our ski holiday homepage. For more specific advice that fits your family or group, try reading our group or family skiing pages, where you’ll find top tips on organising a group ski trip or checklists to take the stress out of skiing with children such as the finer points of packing for a family ski holiday or choosing a family ski chalet. For the absolute best value ski holidays we recommend checking out all inclusive ski holidays which often come with lift pass, skis/board, boots or even all three.

Out of Hours and Emergency Numbers

If you are travelling before we’re next open, and have an emergency question or problem, please contact the emergency number of the tour operator who you are travelling with. Emergency phone numbers can be found on the websites of all package holiday suppliers.

your Sno man

If you’re already talking to one of us, but lost the direct number, below are a few Sno men and women who you might have been speaking to.

Seth : 020 3472 8845

Ned : 020 3472 8849

Idalette : 020 3472 8848

atol tta

All package ski holidays booked with Sno are fully ATOL and TTA protected.

Book with the confidence that your package holiday is always protected agains supplier failure.

Every Sno ski holiday packaged with flights is ATOL protected by the Civil Aviation Authority. All our suppliers
are ATOL bonded too, so your holiday money is safe. In addition to this, payments for your holiday are
held in trust, by NatWest bank and the Travel Trust, who insure every booking against supplier failure.

Visit the Foreign and Commonwealth Office for the latest official travel information and advice.

In addition to the comprehensive protection provided by SNO ltd, all of the ski holiday companies we work with are also protected by at least one of the following travel organisations:

atol logo

Air Travel
Organisers
Licence
ATOL

tta logo

Travel
Trust
Association
TTA

IATA logo

International
Air Transport
Association
IATA

FTO logo

Federation
of Tour
Operators
FTO

ABTA logo

Association
of British
Travel Agents
ABTA

© 2013 Sno limited company number 5995288 VAT number 946 9394 63 sno is a registered trademark and may only be used with the express permission of Sno ltd

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