Chalet Machu Picchu Reviews

Great child care

Reviewed 23 May 2014

The chalet was good, there were no problems and it had everything we needed. The rooms were smaller than ideal but warm enough and the beds were comfortable. There was a nice seating area which got lots of light and opened up onto the veranda (you could also access the veranda from one of our rooms). The chalet is part of a large building and shares a pool with the other chalets, I didn’t use it but my niece did and it was nice for the children to use after skiing from about 4pm. The access to the chalet was good and there was a lift.
There was a good boot storage place on the ground floor and our chalet had its own individual locker. Our hosts were ok, they were friendly and got on with the job. We had a temporary host for part of the week as one of the staff was ill. The chalet was also very clean.
The food was standard chalet food. I didn’t drink, but the people who drank the wine seemed to appreciate that there was plenty of choice – not one red but 3 or 4 to choose from.
It was our first time skiing with a child (we brought my niece) and it was our first time using childcare on holiday – it worked well. There was another girl at the chalet which my niece made friends with and the children’s club was very good. We pre-booked it beforehand, although we didn’t realise there would be the option of a supervised lunch so we also booked her into this once we were there. She had ski lessons in the morning – these were well organised and always appropriate. Then she came back to the chalet with the other children and had supervised lunch. Then they would play some games or paint or do something inside and then at about 2pm they took them skiing again. It’s a great place to go if you have a child and you want them occupied.
The whole package was great, not just the childcare, all of it was really well organised and run. The resort manager was good and gave us good information. It was all the little things that made a difference, for example they had planned everything very well at the ski shop. They took the children down and they had everything ready with sticky labels with their names on, etc. It only took about 10 minutes to get them all their stuff, it was so easy, I was really surprised.
It was a good holiday but I’m not sure if I would go back to Les Arcs, I think I’d like to try somewhere different.