We are pleased to offer ski families the Chalet Matterhorn in Les Arcs 2000, a chalet apartment within the Altitude Résidence.
The Altitude Résidence was built in an attractive traditional style with skiers’ complete convenience and comfort in mind. A short buttonlift just 100m from the main entrance gives skiers direct access onto the pistes and wider lift system, and at the end of the day, you can ski back to within just a short 1-minute walk from the Chalet Matterhorn.
The Altitude Résidence offers our guests their own indoor swimming-pool, shared sauna, ski lockers, skiroom, underground parking and lifts to the chalet apartments, plus the Altitude also has a convenient bar to quench your après-ski thirst!
Our Chalet Matterhorn apartment is run separately by your own dedicated Chalet Host, and are comfortably fitted and furnished, with open-plan living/dining areas, all with a crackling log fire to create a warm and welcoming atmosphere, a balcony, and also a TV. Additionally this season all our chalets will have free Wifi access.
All children receive full child discounts, even when in their own bedroom, not sharing with their parents!
The Nursery rooms are on the ground floor of the Altitude Résidence, whilst our Snow Club and Cocoa Club are based in the Chalet de L’Ours, adjacent to the Altitude. Children in our child care programme will use Chalets McKinley, Chalet Machu Picchu and Chalet Olympus at lunchtime.
With a skiers’ buffet breakfast to start your day, afternoon tea to welcome you ‘home’, and 4- or 5-course evening meals with wine and coffee included to complete the evening, our chalets and Chalet Hotels provide by far the best value accommodation in the Alps!
We set high standards for our cuisine, and train our staff extensively before the season starts, to ensure that guests will enjoy every meal with us.
For six days of the week in both chalets and Chalet Hotels, our staff prepare all your meals for you. The majority of parents feel that young children can inhibit the dinner-party atmosphere at evening meals, especially if they are over-tired, so children under 13 years are served High Tea at around 5.30pm in our chalets and Chalet Hotels alike. They are not then permitted to join adult dinner, as they are generally happier either getting some rest ready for tomorrow’s adventures, or if 6 years old or more, joining our child care staff in Cocoa Club.
On their one day off per week, your host in chalets will prepare a Continental-style breakfast which will be left for you to help yourselves, whilst in Chalet Hotels, a full buffet breakfast will still be served to you as normal. That evening, you and your family then have the chance to eat out in one of the local cafés or restaurants, which your Representative will be happy to help you arrange.
A good breakfast is essential on a ski holiday, so we provide our chalet guests a choice of cereals or porridge, fruit juices, plentiful tea, coffee and bread (and croissants in France), cold meats, cheese and preserves, and boiled eggs. This is normally presented buffetstyle for you to help yourself.
In addition to all the above, our Chalet Hotels and NEW this year in all our chalets, a hot dish, such as scrambled eggs on toast, or home-made pancakes with maple syrup is also offered.
Our Chalet Hotel teams can also prepare a packed lunch for you on request, at a small local charge. For those keen to keep their Eurospending to an absolute minimum, this is the ideal way to keep your costs down!
The traditional ‘welcome home’ after a day on the slopes will be laid out for you in your chalet or Chalet Hotel, ready for your return, every day except the team’s one day off each week. A good cup of tea or coffee is the perfect accompaniment to a delicious slice of freshly home-baked cake – different every day and our Chalet Hotels also feature a selection of cakes for you to choose from.
Children’s High Tea
High Tea provides children under 13 with a healthy menu, but tailored more towards children’s tastes than our main adult dinner, and puréed food is also always available for infants on request. Parents are asked to accompany their children under 36 months at High Tea please, whilst children from 3-12 years will be supervised by staff.
Adult Dinner in Chalets
In all our chalets, our four-course dinners for adults (and children 13 and over only) start with canapés and an apéritif, followed by an appetiser, main course and dessert. The meal is accompanied by a choice of wines, unlimited during the meal service, with freshly chilled water also always available, and followed by complimentary coffee or tea with chocolates to round off your evening.
Vegetarian options are always on our ‘Culinary Choice’ menu in our Chalet Hotels, and are available in our chalets if you advise us in advance. Other special diets can generally be catered for at a cost of £35 per person per week. Any dietary requirements must be advised to us at the time of booking in order for us to be fully prepared.
Family Dining Chalets
For those families who prefer to eat together with their younger children, we offer our Family Dining option in any chalet of up to 12 beds, if you book the whole chalet for your own party, subject to chalet suitability. Everyone then eats together in the evening, starting at 6.30-7.00pm. The meals are based on our adult menus, with some flexibility for younger taste buds, although not a complete ‘à la carte’ choice!
The additional charge for changing meals to Family Dining is £39 per child.